Cancellation Policy

For Wayfinding Sessions: We request a 24-hour notice of cancellation. With less than 24-hour notice, we will reschedule you within the next 10 days. For Orientation Sessions: We require a 48-hour notice of cancellation. With less than 48-hours notice, we can reschedule for free within 10 days. Beyond 10 days of originally scheduled intake, 50% of the fee will be refunded. All Orientation Sessions must be paid for in advance.

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